How Concierge Plus Benefits Security Firms

Security firms are responsible for a host of duties when it comes to condo management. These might include managing the in-house guards, updating the condo community’s daily shift log, tracking visitor parking, and monitoring entry instructions to the building—sometimes parcel delivery and pick-up as well—and of course, operational reporting on a daily or weekly basis.

We already know that safety is a significant contributing factor to moving into a condo for so many people, why not feature it front and center when attracting new residents? 

Taking the security management of a small condo, multi-complex residential community, or even a mixed-use building online can replace that clunky log book or outdated in-house computer program, help improve staff productivity, and boost accountability measures (which management will love).

Concierge Plus works with several members of the security industry and has learned from valuable client feedback that we help security firms in the following ways: 

1. Parking: Concierge Plus’ online property management platform helps Security Firms regulate parking. This is a huge issue in condos that are street-facing with limited guest parking out front or below the building. When it comes to visitor parking, our integrated hardware offerings alleviate confusion with parking pass printers that clearly denote who is parking where. (Naturally, the parking pass printers are integrated with our online platform so everything can be verified online on a safe and secure site.

   

2. Shift Changes: Security personnel are often juggling a lot of moving parts, especially when they have to play “double duty” and act as the concierge during off peak hours. We have heard time after time that the Concierge Plus Daily Overview feature provides a clear and concise snapshot of everything that is going on, and has gone on, in the community. From maintenance requests to parcel deliveries, the Concierge Plus Daily Overview makes shift changes a breeze.

• Attract Residents: For many people, the safety factors associated with condo living are a huge factor in opting for life in a residential community. Whether it’s a secure parking lot or controlled access to a building, it’s important for all residents to feel safe. With the Concierge Plus Entry Instructions feature (updatable from the comfort of home), residents can feel confident that access to the building is monitored, automated, and recorded on a secure site. 

We recently held a webinar about how Community Association can increase the efficiency of parking enforcement and guest permits with real time and digital solutions. 

Watch our webinar now and learn how to better manage lobby traffic and enhance building security with controlled access.