Property Managers should consider the benefits of this crucial partnership in their community

Condo buildings and Community Associations use resident portals to stay on trend, keep residents engaged, and organize important documents. But what about safety and security?

As more and more people turn to condo-living, Property Managers know they need to provide a full range of services to their residents. One of the most important things people look for is security.

These days, security firms are taking on numerous other responsibilities to do with condo management. These include operating the in-house guards, the daily shift log (whether online or a in log book), tracking visitor parking and entry instructions to the building—sometimes parcel delivery and pick-up—and of course, reporting on a daily or weekly basis.

For many people, the safety factors associated with condo living are a huge reason for choosing life in a managed community. Whether it’s a secure parking lot or controlled access to a building, it’s important for all residents to feel safe.

For Property Managers, it’s all about access. Is your building’s Entry Instructions feature updatable from anywhere? It’s more than just making residents feel confident that access to the building is monitored, automated and recorded on a secure site.

In this day and age of heightened accountability, longer hours at work, and let’s face it, a competitive market, why not differentiate your security offerings from the rest?

How Regal Security captures more clients with Concierge Plus

Regal Security provides premier facility security in Toronto and the surrounding areas. Working
with property, facility, and operations managers, they provide various security services, including
concierge, foot patrol, and gatehouse security. Their services help keep both residents and
workers safe. 


Regal Security has used Concierge Plus since 2014, but they find the technology even more essential to their business now. COVID-19 changed the security business, making their teams’ roles busier than ever: there is an increased need for paperwork and reports, and the demand for security services continue to grow.

We spoke with Joel Dekter, the Senior Business Development Manager for Regal Security, about
how they use technology to set themselves apart from the competition. Learn how Concierge
Plus helped them offer better services, gain efficiency, and provide more thorough security. 

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