Read this article and learn about:

Condominium association residents and volunteer board members around the world understandably have questions about the safety of their own communities and are wondering how to protect their buildings after the tragic collapse of Champlain Tower South in Surfside, Fla. CAI is providing information and resources to help concerned residents and board members understand structural integrity, maintenance, and reserves.

CAI is devastated by the tragedy in Surfside, Fla. Members of CAI lived in and worked at Champlain Tower South, and our entire membership is reeling,” says Thomas M. Skiba, CAE, CAI's chief executive officer. “We have been closely following the news coming out of Surfside, and we continue to have hope in the rescue efforts. The resources and information we share today can help communities take steps to prevent this type of disaster from ever occurring again.

Download their new Condo Safety resource to learn more about:

  • Questions condominium residents should ask the community’s board members and manager.

  • Steps condominium owners can take to protect themselves and their investment.

  • Steps board members can take to ensure the community is safe while fulfilling their fiduciary duty to protect their community.

Visit for a full list of resources. Please share with any residents, colleagues, or clients who may benefit from the information.

Watch our webinar titled What is Your Preparedness Level? How to Handle Emergencies and learn about:

  • How to alert residents with our Urgent Announcements, sending email, text (SMS), or automated phone call.

  • How to prioritize post-disaster service requests from residents with our Service Request feature.

  • Ensuring that important documents are secured digitally with our Media Library feature.

How to handle emergencies webinar Concierge Plus 1

An engaged community is a well-informed community

Never miss a post.

Get industry analysis, exclusive invitations and product news from Concierge Plus.