The Concierge Plus Blog

New Updates: Track Your Resident Announcements - Concierge Plus

Written by Concierge Plus | Dec 2, 2016 12:00:00 AM

We are constantly updating and enhancing our features to better serve our customers and based on valuable feedback, we’ve done it again! Welcome to enhanced communication for your delivery tracking processes!

How it works:

After sending out an announcement, Property Managers and administrators can see which unit numbers received that announcement. Resident announcements are sent via email, SMS text messaging, and phone call.

What else you’ll get:

An easy-to-understand summary of which units did not receive your announcement so that you can follow up with specific residents to make sure they are in the loop.

What our fans have to say:

“Automated Notifications and our Package Delivery Processes go hand in hand, especially over the holidays,” said Paige Perkins of Atlanta, Georgia. “Many of our residents are out of town and when they receive notifications that their packages have arrived, they simply let us know how we can accommodate them—some packages are delivered to personal residences while others are securely put aside until the unit owner’s return. Both our residents and staff love that communication is easy and that everything is taken care of for them.”

Watch our webinar about parcel management in a COVID-19 environment and learn how to manage the unrelenting tidal wave of parcel deliveries.